dougnoll’s posthaven

On this edition of the Doug Noll Show, we have with us Lawrence Susskind. Lawrence Susskind is Ford Professor of Urban and Environmental Planning at MIT where he has beena member of the faculty for 45 years and heads the MIT Science Impact Collaborative. 　He is Vice Chair for Instruction at the Program on Negotiation at Harvard Law School, an inter-university consortium devoted to improving the theory and practice of dispute resolution. Professor Susskind is founder and Chief Knowledge Officer of the Consensus Building Institute, a not-for-profit organization that provides mediation services in complex resource management disputes around the world. Professor Susskind has mediated more than 50 complex disputes involving issues of affordable housing, public transportation, energy facility siting, the land rights of indigenous peoples and the remediation of contaminated areas. 　He is the author or co-author of 20 books including (with Shafiqul Islam) Water Diplomacy: A Negotiated Approach to Managing Complex Water Networks (Resources for the Future, 2012) and Managing Climate Risks in Coastal Communities: Strategies for Engagement, Readiness and Adaptation (Anthem, 2015).　

To hear this great heavyweight in the industry be interview by Doug, please visit http://wsradio.com/111215-good-great-winning-win-win-negotiating/ .  Great show!

On this edition of the Doug Noll Show, we have with us Dave Joseph.  Mr. Joseph, is the Senior Vice President for Program at the Public Conversations Project. He has provided training and consultation in dialogue and mediation in the US, Nigeria, Liberia, Canada, Greece and Burundi, for more than 10 years. He has designed and facilitated workshops and dialogues about immigration, class, gender, workplace relations, the Israeli-Palestinian conflict, marriage equality, domestic violence, political differences and many other issues in the United States. His international work has focused on promoting interfaith coexistence and collaboration; reintegration of former fighters in post-conflict situations; immigration; and restoring and enhancing community resilience in post-conflict situations.

Dave is also an experienced mediator, facilitator and consultant, who has designed meetings, conferences and strategic initiatives within human service organizations and educational institutions. He is a founding member of Mediators Beyond Borders and serves on its Executive Committee. Previously, he cofounded and served as the Executive Director of the Community Mediation Center of Rhode Island. His background also includes having directed mental health and addictions treatment programs at community mental health centers in Massachusetts and Rhode Island.

Please click http://wsradio.com/100115-dave-joseph-msw-senior-vp-for-program-at-the-public-conversations-project/ to listen to this great interview with Doug and Dave Joseph.

Segment 1 - Biography
On this edition of the Doug Noll Show, we have with us Ginny Morrison.  Ms. Morrison recently joined Karuna Center for Peacebuilding as its Program Manager, after more than 17 years of experience in conflict transformation domestically and internationally. She has conducted assessments and designed and co-led multi-year projects involving community reconciliation, dialogue, trauma resilience and leadership throughout West Africa and East Africa, as well as the Middle East.

Ms. Morrison has consulted with Amnesty International; Public Conversations Project; and a range of universities, prison systems and US health care systems. As a founding member of Mediators Beyond Borders, she has co-led efforts to incorporate trauma-informed practice into all of MBB’s programming.

Her fieldwork has included building refugee youth’s resilience to the pull to fight in South Sudan’s civil war, integrating former child soldiers and sex slaves into post-conflict Liberian communities, and providing technical assistance to Kenyan pastoralist communities severely impacted by lethal inter-tribal violence. She has mentored local NGOs developing interfaith coexistence and trauma resilience in Northern Nigerian communities devastated by Boko Haram, helped strengthen networks of women throughout Iraq, and oversaw major reform of mental health care and parole revocation practices in California’s prisons.

Segment 2 – Ebola Crisis

In this segment, Doug and Ginny speak about how the Ebola Crisis was handled. The handling of the disease created a significant setback that allowed the disease to spread. Also discussed is the Karuna Center for Peacebuilding and its purpose.

Segment 3 – Establishing the Norm

In this segment, Ginny and Doug speak about reestablishing social norms among human beings with the breakdowns and challenges all while trying to instill the norms in people. Ginny is a huge fan of working with the right messenger. Utilizing local and influential people that are trusted is the approach used. They are treated as spokespeople. This helps the project to connect with the people. Great segment and a must listen.

Segment 4 – Young Mediators

In the last segment, Doug asks Ginny the question of the future of our young mediators and how to continue to service humanity. Listen here where Ginny has ideas of putting to work the young minds and creating jobs for these younger members of the mediation world.

Click http://wsradio.com/092415-ginny-morrison-program-manager-for-the-karuna-center-for-peacebuilding/ to listen to these to old friends reunite and talk about the importance of Ms. Morrison's work.

Segment 1 – Biography and Journey
On this edition of the Dough Noll Show, we have with us Michael Aurit. Mr. Aurit is a nationally recognized professional divorce and family mediator, and attorney. His experience resolving conflict and care for helping families avoid the consequences of divorce litigation, led to his founding
of The Aurit Center for Divorce Mediation in Scottsdale, Arizona.

Michael’s work at The Aurit Center for Divorce Mediation focuses on divorce mediation, legal separation mediation, child custody, and parenting mediation, post-divorce modifications, and settlement conferences to bring an end to divorce Litigation.

Michael is an active member of the State Bar of Arizona and the State Bar of California. He serves of the National Board of Directors of The Academy of Professional Family Mediators. He is a Fellow of The American Bar Association Dispute Resolution, and has served as ABA National Conference faculty. He is
also a member of The Association for Conflict Resolution and Ethics Chair of the Maricopa County Association of Family Mediators. He is a contributor to The Huffington Post and has been published in national law journals and periodicals.

Prior to his work at The Aurit Center, Michael mediated cases for the pioneering ADR provider, Center For Conflict Resolution. He engaged in international diplomatic work and national consensus building in his role as Assistant Director of AJC in Los Angeles. Previously, he served within The Anti-Defamation
League’s National legal department where he worked to resolve educational disputes and championed public policy efforts that advanced anti-bullying measures at the national, state, and local levels.

Michael’s journey in Law and Medication was inspired by a personal family issue. His brother was misdiagnosed while sick with cancer and insurance companies were not paying for the care he needed. This made it so Michael’s journey and life took a turn when he became a lawyer for Patients Rights.

Segment 2- Family Law
In this segment, Doug and Michael discuss why Michael decided to go into family law. Michael feels this is one area of mediation that can be taken to the people and have conflict resolved for the common person.

Segment 3 – Young Mediators
In this segment, Doug and Michael discuss the pioneers that have help develop Michael’s skills and confidence to join the mediation force as a young man.

Segment 4 – One Sided
In the world of meditation, there are times that one side wants mediation and the other is not open to the idea at all. In this segment, Michael shares with his experience in handling these kinds of situations and helping his prospective clients understanding mediation and how it works.

To listen to this show, please visit http://wsradio.com/091015-young-mediators-in-todays-world-divorce-and-child-custody-mediation/

Segment 1 – Biography and Journey
On this edition of the Doug Noll Show, we have with us Joanna Kalowski. Ms. Kalowski holds a Bachelor of Arts degree with honors from Sydney University as well as a Diploma of Education. She is a mediator, facilitator and judicial educator, previously director of JOK Pty Ltd, a management consultancy specializing in dispute resolution, cross-cultural communication and organizational development. In her thirty years as a mediator, Joanna has run workshops in Australia, New Zealand, Singapore, Thailand, Hong Kong and India and more recently in Italy, Germany, England, Denmark, Spain, Portugal, Switzerland and France, including a 2005 three-day summer school in Mallorca for the Centre de Mediation de Paris, conducted in French, her second language.

Joanna has mediated or facilitated over 300 matters: indigenous land claims, environmental matters, community involvement in public infrastructure projects, commercial, industrial and academic disputes.

Joanna shares with us her amazing journey that brought her to the rewarding career of mediation.

Segment 2 – Cultural Priming
Dealing with people in diverse cultures can certainly create different challenges. In this segment, Joanna and Doug discuss the importance of empathy and the understanding of emotions in a mediated setting for a good outcome.

Segment 3 – Wins and losses

In this segment, Joanna share with us stories of her wins and losses in mediation. They are not all successful and it is important to understand and learn from these losses.

Segment 4 – The Future of Mediators

As the experienced mediators come to the close of their careers, what’s to happen and be pathed for the young generation to take this amazing knowledge to be carried on? In this segment, Joanna shares her idea of taking young mediators from workshops she sees potential in and help develop them.

To listen to this fantastic show, please click http://wsradio.com/082715-cross-cultural-communicators/ .

Segment 1 – Biography and Journey

On this edition of the Doug Noll Show, we have with us Donal O'reardon. Donal has worked in Europe and North America over the past two decades. He holds graduate degrees in philosophy and theology and has taught at every level from school through university in four countries, as well as having taught in the US prison system. Now based in Toronto, he runs O’Reardon Consulting, a conflict management and communication firm specializing in Emotional Intelligence.

Donal’s lifelong interest in religion and philosophy influences his approach to conflict resolution. One of his areas of focus is on the emotional and psychological investment people make in their patterns of behavior. His work uses Emotional Intelligence to explore how these patterns can be safely challenged, or consciously used, in the service of personal and professional development. An extension of this is what Donal calls Organizational Shadow, the aspects of an organization that it can’t admit to having but that get in the way of it functioning in a healthy way.

Segment 2- Links between Emotional Intelligence and Moral Philosophy

In this segment, Doug and Donal discuss the relationship between emotional intelligence or moral philosophy and religion or theology.

Segment 3- Emotional Intelligence

What is emotional Intelligence? Emotional Intelligence (EQ or EI) is a term created by two researchers – Peter Salavoy and John Mayer – and popularized by Dan Goleman in his 1996 book of the same name. We define EI as the ability to: Recognize, understand and manage our own emotions. Doug and Donal continue this intriguing interview by discussing emotional intelligence as it relates to conflict which is a topic that Donal studies and thinks about all of the time.

Segment 4- Prison Work

Donal, like Doug, offers mediation and peace tools to those in prison. In this segment, Donal share with the Doug and audience a story and an example of what happens in these types of mediation and counseling sessions and how prison sentences between the US and Europe differ.

Click this link to listen to this intriguing program : http://wsradio.com/073015-the-relationship-between-emotional-intelligence-and-conflict-resolution/

Segment 1 - William Ury

On this edition of The Doug Noll Show, we have with us William Ury. William Ury, co-founder of Harvard’s Program on Negotiation, is one of the world’s best-known and most influential experts on negotiation. He is the co-author of Getting to Yes, the bestselling negotiation book in the world, and has taught negotiation to tens of thousands of people around the world. He has served as a mediator in conflicts ranging from boardroom battles to labor strikes and from family feuds to civil wars.

He also co-founded the Climate Parliament, which Time magazine described as a “Google for global politics;” founded the Abraham Path Initiative, which seeks to build bridges between cultures and faiths, and his work has been widely featured in the media from The New York Times to the Financial Times and from CNN to the BBC. He also has a popular TED talk, “The Walk from No to Yes.” His newest book is entitled, “Getting to Yes with Yourself (and Other Worthy Opponents).“ Visit www.williamury.com & www.abrahampath.org

Segment 2 - Myth of Negotiators and Mediators

In this segment, Doug and William discuss the myth of negotiators and mediators are born not made. Also discussed are the kinds of mediation that William has been involved in. William is a big believer in applying theory to practice. He has worked in Africa, South America, in the Former Soviet Union, and Indonesia. In the last 4 years he has been working hard in the country of Columbia. The challenge is how do you end a 50 year civil war? Many generations have been part of this culture and how to do you change this? What an amazing subject when they discuss the implementation of peacemaking.

Segment 3 - Getting to Yes with Yourself

In this segment, Doug and William discuss his most recent book "Getting to Yes with Yourself". The greatest obstacle to successful agreements and satisfying relationships is not the other side. The biggest obstacle is actually the one looking back at us in the mirror—our natural tendency to react in ways that do not serve our true interests.

William Ury’s Getting to Yes with Yourself offers six proven steps to get what you really want in life. The effective tips, strategies, and techniques in Getting to Yes with Yourself can be used by everyone, every day, in every situation. This is discussed in the next this segment

Segment 4 - Freedom and Power

William shares with us an example how we can be our own worst enemy when blocking in getting what we want. We often stand in our own way when we feel like someone else has power over us. The commitment we make to ourselves Having a commitment with ourselves one the emotional distance to conclude a great deal during negotiation and get them what they want.

Also discussed is how do we provide paths for young peace makers so they can be developed and follow in the footsteps of Doug and William. Another excellent segment.

To listen to this fantastic show, please click http://wsradio.com/072315-william-ury-co-founder-of-harvards-program-on-negotiation-and-author-of-getting-to-yes/.

Segment 1 – Andy Johnson

On this edition of The Doug Noll Show, we have with us Andy Johnson. Andy Johnson is an executive coach and team health specialist with Price Associates. He specializes in working with yin leaders and with teams in preventing, resolving conflict and moving toward health. Andy is the author of 3 books:
· The End of Conflict (2013) - faith based look at subject of conflict from biblical perspective
· Pushing Back Entropy (2014) – psychological / systems-based look at conflict prevention and healthy team development
· Introvert Revolution (2015) – examination of the bias in Western culture toward extroversion, helping introverted leaders work back through the cultural impact

Andy began his journey as an architect and then moved over to ministry in a church sphere and worked on that space for a while and encountered a fair amount of conflict in the church. There is where conflict really became a passion and a driving force in Andy’s life. The rest of his journey has been as a counselor and now he is an executive coach.

Doug and Andy get into the details of his work as an executive coach individually and team wise as well as why a lot of companies tend to try to resolve conflict internally before calling in a coach or mediator.

Before the end of the segment, Doug and Andy begin touching on his book “Pushing Back Entropy: Moving Teams from Conflict to Health.

Segment 2 - Theories of Conflict

Discussed in this segment are the theories of conflict and how it impacts relationships. The conversation then takes a turn into the discussion of neuroscience vengeance and how it impacts different temperaments and personalities when dealing conflict and its processes.

Segment 3 - Entropy in Organizations

How does Andy go about helping leaders handle entropy in organizations? Andy shares with us that the process can be slow to correct entropy. Many steps need to be taken seriously with care for correction and long term lasting. Andy gets into detail of the process and his approach.

Also discussed is emotional intelligence.

Segment 4 - It’s not personal

In this segment, Doug and Andy discuss more about his Pushing Back Entropy book. Part of the book discusses system theory. They discuss that 96% of recurring problems are systemic not about individual. This differed from the 85/15 rules back in the day.

Also discussed are the types of systemic issues that drive conflict and discussed are several examples.

Click http://wsradio.com/071615-introverted-leaders-and-conflict-resolution-with-andy-johnson/ to listen to this thought provoking show.

Segment 1 - Kenneth Cloke
On this edition of The Doug Noll Show we have with us Ken Cloke. Kenneth Cloke is Director of the Center for Dispute Resolution and a mediator, arbitrator, facilitator, coach, consultant and trainer, specializing in communication, negotiation, and resolving complex multi-party disputes, including marital, divorce, family, community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment, discrimination, and public policy disputes; and designing preventative conflict resolution systems.
The core values of peacemaking are essentially the same as the values of movements like that anti war movement, civil rights, etc. and this is where Ken’s journey began. The very first thing that touched Ken is the experience of what he was seeing happening in the deep south in terms of segregation which in the early 1960's. It became quite clear to Ken that one either stands up for what you believed in or you made a compromise that weakened your soul. It was simply a matter of bringing what he believed in which in the beginning was very unclear. In general, people should be treated fairly and respectfully but it wasn't until Ken actually worked in the Deep South (Alabama and Georgia) that he really saw what was actually happening. Very interesting journey and a must listen.

Segment 2 - Civil Discourses
In this segment, Doug and Ken discuss the causes the violence that we see and the polarization of our civil discourse. Ken believes we have several issues. First. there are substantive issues that we are divided about. Secondly, there are process issues about how we go about solving those problems. Third, there are relational and social issues. Ken gets into detail with the issues and their details.

Segment 3 - Commonality and Conversation
At the break, Doug and Ken discussed the fact that things move slowly at the global level. There's a lot of fear that people have about losing their independence, feeding their independence to people they don't trust and yet the whole concept the treat of Westphalia set up the whole idea of sovereignty is starting to fail us as a species. How do we get people to the table to talk and get along? Ken believes 2 things are important. The first is to not give up hope that something can happen because it is very easy to slip into the state that nothing can really be done. But what does happen is that you can actually achieve things by combining and talking to each other by coming up with creative new ways of handling problems. The one principal key is dialogue which leads to the question how do you create and design this and the answer is with the problem in mind becomes possible to create conversations between people that is actually constructive and that move them to a different place. Ken gets into some really great examples.

Segment 4 - Conflict Revolution
In the last segment, Doug and Ken discuss Ken's new book Conflict Revolution and how he was inspired to write it and also discussed is how we need a reboot of how we train our mediators.

Click http://wsradio.com/070915-kenneth-cloke-director-of-the-center-for-dispute-resolution/ to listen to this wonderful show.

Charles (Chuck) Hill is a retired administrator from the University of California, Berkeley where he was one of the principals involved in the initiation, design, delivery, and business development of distance education programming. The last three years prior to his retirement he was asked to transfer to UC Irvine to help establish that campus’s presence in online course delivery. As distance education and the Internet converged to make online an accepted delivery method, Chuck noticed significant concerns on the part of both the faculty and administration seeking to protect their respective intellectual property rights. That led to Chuck’s interest in copyright and intellectual property disputes.

Chuck is a non-attorney mediator. He earned a Bachelor degree in Sociology from Dillard University, a Master in Industrial Relations from the University of Minnesota, a Certificate in Health Systems Management from Harvard, and several ADR certificates from UC Berkeley, UC Irvine, Lipscomb University, and the state of Tennessee.

Charles A. Hill is a Tennessee Supreme Court "Rule 31" Listed Mediator, Vice Chair of the Board of Directors of the Nashville Conflict Resolution Center, and has been appointed an Ombudsman/Mediator by the U.S. Department of Defense for service members disputing employment status following their military deployment with the Guard or Reserve

Segment 1 - Charles Hill

Chuck Hill came to the field of mediation in kind of a roundabout way. He came home as a young man in elementary school and there on the TV was a guy in a big black hat with a big cigar announcing that federal mediation and conciliation service has just resolved a contract dispute between General Motors and the United Auto Workers. He just thought these guys were just great heroes and what a wonderful thing to be able to take a bunch of Union guys GM guys, go in a back room, hammer out differences and save America from another strike. He thought that was wonderful. Then later when he finish school he got involved with human resources and wound up as director of labor relations for a hospital in Seattle that had 13 separate collective bargaining agreements. So he got a good taste of what union and labor relations was all about.

Segment 2 - Family Mediation and Emotions

In the state of Tennessee, the National Conflict Resolution Center for Family Mediation is used in disputes for families with children. Chuck shares with us the ups and downs of this type of mediation and why he first resisted it in the beginning of his career.

Also discussed in this segment is mediation in the music industry around entertainment issues.

Segment 3 - The Future of Mediation

In this segment of The Doug Noll Show, Doug and Chuck discuss the future of online mediation. This is a new way of conducting mediation for those separated by states and even other countries. Great segment as Doug asks excellent questions about the future of online mediation.

Segment 4 - Online Mediation

A concern about online mediation is quality and effectiveness. This should not be the case. This was looked at and studied for a long time and found that it depended on the training and the ability of the mediator using the system. Another excellent segment.

Clickhttp://wsradio.com/070215-charles-hill-the-future-of-online-mediation/ to listen to this fascinating and engaging show.