Andy Johnson - Introverted Leaders and Conflict Resolution

Segment 1 – Andy Johnson

On this edition of The Doug Noll Show, we have with us Andy Johnson. Andy Johnson is an executive coach and team health specialist with Price Associates. He specializes in working with yin leaders and with teams in preventing, resolving conflict and moving toward health. Andy is the author of 3 books:
· The End of Conflict (2013) - faith based look at subject of conflict from biblical perspective
· Pushing Back Entropy (2014) – psychological / systems-based look at conflict prevention and healthy team development
· Introvert Revolution (2015) – examination of the bias in Western culture toward extroversion, helping introverted leaders work back through the cultural impact

Andy began his journey as an architect and then moved over to ministry in a church sphere and worked on that space for a while and encountered a fair amount of conflict in the church. There is where conflict really became a passion and a driving force in Andy’s life. The rest of his journey has been as a counselor and now he is an executive coach.

Doug and Andy get into the details of his work as an executive coach individually and team wise as well as why a lot of companies tend to try to resolve conflict internally before calling in a coach or mediator.

Before the end of the segment, Doug and Andy begin touching on his book “Pushing Back Entropy: Moving Teams from Conflict to Health.

Segment 2 - Theories of Conflict

Discussed in this segment are the theories of conflict and how it impacts relationships. The conversation then takes a turn into the discussion of neuroscience vengeance and how it impacts different temperaments and personalities when dealing conflict and its processes.

Segment 3 - Entropy in Organizations

How does Andy go about helping leaders handle entropy in organizations? Andy shares with us that the process can be slow to correct entropy. Many steps need to be taken seriously with care for correction and long term lasting. Andy gets into detail of the process and his approach.

Also discussed is emotional intelligence.

Segment 4 - It’s not personal

In this segment, Doug and Andy discuss more about his Pushing Back Entropy book. Part of the book discusses system theory. They discuss that 96% of recurring problems are systemic not about individual. This differed from the 85/15 rules back in the day.

Also discussed are the types of systemic issues that drive conflict and discussed are several examples.

Click http://wsradio.com/071615-introverted-leaders-and-conflict-resolution-with-andy-johnson/ to listen to this thought provoking show.