Segment 1: Tammy Lenski. On this edition of the Doug Noll Show, we are speaking with Tammy Lenski. Since founding my New Hampshire-based conflict resolution firm Myriaccord LLC in 1997, Tammy Lenski has guided thousands of organizations, couples, and individuals worldwide as an executive coach, speaker, master mediator, educator, and author.
A member of the Academy of Advanced Practitioners in the Association for Conflict Resolution, in 2012 she has received the Association’s Mary Parker Follett Award for innovative and pioneering work in the conflict resolution field.
Tammy began her career in higher education, serving as a dean and VP, then later as a founding faculty member of the world’s first master’s degree in mediation, now housed at Champlain College. In addition to my full-time conflict resolution work, I still occasionally teach graduate courses in conflict resolution and negotiation.
She is he author of The Conflict Pivot, released in 2014, and the award-winning Making Mediation Your Day Job. And she’s been blogging about conflict resolution since 2002, with an archive of 1,000 conflict resolution articles.
In this segment, Tammy and Doug talk about her very interesting journey in regards her conflict resolutions expertise and the many different paths the went down to find her purpose.

Segment 2: Workplace Conflict. In this segment, Tammy shares with us her theories around conflict and mediation. Tammy’s dominant theories really show up with her work when resolving workplace conflict. She believes that people may be acting a certain way not because of their core personalities but the outside influences that make them behave a certain way that is seen by others as unacceptable.

Segment 3: Conflict Hooks. Tammy discusses her first concept are: conflict hooks. We all have atleast one of these hooks. Which one do you have? Learn more in this segment.

Segment 4: Conflict Pivoting. Her Second concept is Conflict Pivot. Once you are hooked, there is a way to manage that hook with conflict pivot. Pivot helps you change the direction your are focusing on to achieve the best results. There are 3 pivots and she share these in depth in our final segment.

To listen to the interview, please click http://wsradio.com/091814-tammy-lenski-tame-inner-lizzard/